Frequently Asked Questions
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The Most Question We had
Have questions about our services, process, or what to expect? Our FAQ section is designed to provide quick answers to your most common inquiries.
Yes, absolutely! We're happy to incorporate your existing brand guidelines and logo into our design work. To ensure seamless consistency, please provide us with all relevant details, including your color codes (HEX, RGB, or CMYK), font names, usage guidelines, and any other specific branding elements. The more information you can share, the better we can ensure our designs perfectly align with your established brand identity.
While we are dedicated to creating unique and original designs for you, we do not handle the copyright registration process. Our focus is solely on the creative design work. You will be responsible for completing any necessary paperwork to officially copyright your project once you've received the final files from us.
Of course! All of our design projects are created to be print-ready and are also suitable for digital use. If you require a specific size or format for print (e.g., a specific brochure size, poster dimensions), you must notify us ahead of the project starting. This ensures we can incorporate those specifications from the initial design phase, guaranteeing your final files are perfectly tailored for your intended use.
We ensure your design stands out through a multi-faceted approach centered on strategic creativity and deep understanding. We begin by conducting thorough research into your industry and competitors to identify visual gaps and opportunities. Then, we leverage our unmatched creativity to develop truly unique concepts that not only capture attention but also authentically reflect your brand's unique personality and message. Our goal isn't just to make it look good, but to craft a memorable and impactful visual identity that resonates with your target audience and clearly differentiates you in the marketplace.
Yes, full payment is required upfront for all our services. This policy allows us to dedicate our undivided attention to your project from start to finish, ensuring that we can immediately allocate the necessary resources, time, and creative energy without administrative delays. It helps streamline our workflow, enabling us to deliver your exceptional graphics and resume designs efficiently and on schedule, ultimately ensuring a smoother and more focused creative process for both parties.
We understand the importance of timely delivery, and our project turnaround times vary depending on the scope and complexity of each service. While we have different timeframes tailored to specific projects, below are some examples to give you an idea of what to expect.
Logos are 3-4 Business days.
Resumes are 2-3 Business days.
Government Resumes are 5-8 Business days.
executive Resumes are 5 Business days.
Business Plans are 7-9 Business Days
Documents are 2-3 Business Days
Websites are 30-50 Business days.
Logo design, branding, social media graphics, print materials, website graphics, document design, resume creation and so much more.
Most of our services are set up on a flat rate base.
We like to keep everything straight to the point. You have your initial fee and all projects come with one major edit once approved if you need another edits you do get an edit fee.
While full payment is typically required upfront to ensure a focused and efficient creative process, we understand that larger projects may benefit from a different approach. We do offer payment plans for qualifying large projects, though these are solely at the discretion of our owner, Brandy. If a payment plan is approved, it will require a significant down payment to initiate the project, with the remaining balance structured over an agreed-upon timeline. We encourage you to discuss this option with us during your initial consultation if you believe your project qualifies.
We aim to process all payments directly through our secure website for a streamlined and efficient experience. However, we understand that technical issues can sometimes arise. In such cases, and for your convenience, we can accommodate payments via Apple Pay, Cash App, or Zelle. For any payments made through these alternative methods, you will promptly receive a detailed invoice for your records.
Absolutely. We understand the critical role Applicant Tracking Systems (ATS) play in today's hiring process. Our resume writing methodology is specifically designed to create documents that are highly optimized for ATS scanners. We meticulously incorporate industry-specific keywords, utilize clean formatting, and avoid elements that can cause parsing errors, ensuring your resume passes through these systems effectively and gets seen by human recruiters.
Absolutely! We have extensive experience crafting resumes for a wide range of industries and career levels. From police officers and corporate executives to fast-food crew members and entry-level professionals, we've successfully helped clients across the spectrum. Our expertise lies in tailoring your unique skills and achievements to resonate with any industry's specific requirements, ensuring your resume effectively highlights your value.
Our process is designed to be thorough and efficient, whether you're starting fresh or updating an existing document. If you have a previous resume, we'll use that as our foundation, carefully reviewing it to identify key experiences and accomplishments. For those who have never had a resume before, we'll provide you with a comprehensive list of targeted questions. These questions are designed to help us gather all the essential information needed to effectively build out your professional story and highlight your unique strengths.
We sure can, whether you're looking to make a career change or explain an employment gap on your resume, these situations present unique opportunities to redefine your professional narrative. It's all about strategically showcasing your transferable skills, highlighting growth, and demonstrating your continued value.
The general consensus among career experts is that yes, a cover letter is still highly recommended and often necessary, especially in today's competitive job market.
While we are committed to crafting an awesome resume that perfectly highlights your skills and experience, we do not offer an interview or job guarantee. Our expertise lies in creating a compelling document that significantly increases your chances of getting noticed by recruiters and landing interviews. However, securing the job ultimately depends on various factors beyond our control, including your individual qualifications, the specific job market, and crucially, your performance during phone screens and in-person interviews. We empower you with a powerful tool, but your personality and presentation are key to closing the deal.
